Nursing experience with Mölnlycke, a multi-national company that is a leader in the field of products for incontinence. The company's policy of Total Quality is based on two main objectives: to offer products which guarantee maximum protection for the user (improved quality of life, prevention of infections caused by the catheter, decubital folds, irritation, etc.) and to provide a highly-qualified specialist service that is constantly available to our clients. The nursing personnel gather the essential data from within the various organizations (homes for senior citizens, local health authority units, social welfare residences, domestic social services), providing instructions for the correct utilization of the products and information relative to costs and benefits. This service provides advice, assistance and information; its purpose is to contribute to the continuing improvement of the products and services by means of systematic control and monitoring of their quality (Quality Assurance).