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Implementing a communication skills programme in medical school: needs assessment and programme change.

https://arctichealth.org/en/permalink/ahliterature191270
Source
Med Educ. 2002 Feb;36(2):115-24
Publication Type
Article
Date
Feb-2002
Author
Toni Suzuki Laidlaw
Heather MacLeod
David M Kaufman
Donald B Langille
Joan Sargeant
Author Affiliation
Division of Medical Education, Dalhousie University, Clinical Research Centre, Halifax, Nova Scotia, Canada. Toni.Laidlaw@Dal.ca
Source
Med Educ. 2002 Feb;36(2):115-24
Date
Feb-2002
Language
English
Publication Type
Article
Keywords
Clinical Competence - standards
Communication
Curriculum
Education, Medical, Undergraduate - organization & administration
Humans
Needs Assessment
Nova Scotia
Program Evaluation
Questionnaires
Reproducibility of Results
Abstract
Communication skills training (CST) in medicine, once considered a minor subject, is now ranked a core clinical skill. To assess the state of formal and informal CST at Dalhousie Medical School a needs assessment was undertaken in 1997 with the goal of using these findings to plan and implement a new communication skills curriculum.
This article briefly describes the relevant findings of the needs assessment, the subsequent development of an integrated cross curriculum CST programme, and early programme evaluation results.
Surveys were completed by undergraduates at the end of pre-clinical (n=65), and clinical phases (n=82), residents (n=54), and faculty (n=117). Results revealed learners' and faculty's appreciation of the importance of CST, learners' assessment of training weaknesses in the delivery of CST, learners' weakness in higher order patient--doctor communication skills, and faculty weakness in assessing learners' communication skills competency. The results also indicated that CST was generally not being addressed either formally or informally in clinical medical education.
The paper describes and discusses the subsequent implementation (beginning in 1998) of CST into the medical school curriculum. There is a description of programme development and evaluation at the pre-clinical, clerkship and postgraduate levels, a description and discussion of faculty development, and discussion of the importance of financial and administrative support for the programme.
Programme evaluation results at all levels are positive.
PubMed ID
11869438 View in PubMed
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