The aim of this exploratory study was to investigate mothers' experiences of their encounters with the child health (CH) nurse. A cross-sectional design was used for the study, based on data from 140 mothers gathered by the critical incident technique. The analysis was accomplished by a thematic content analysis, using inductive reasoning in three steps. Symbolic interactionism was used as a frame of reference. The results suggest that the central factor in the encounter between mother and nurse is that they are able to share the realm of motherhood, meaning that the nurse is open and willing to share all types of emotions, experiences and attitudes related to being a mother. Given this basis, other important factors are the supply of sound advice and practical interventions, and that the nurse is reassuring and accessible. The majority of the participating mothers had experienced CH nurses who had provided them with valuable support during troublesome incidents. However, there were also several dissatisfied mothers who had expected support but thought they received insulting treatment instead. The mothers and the nurses have varying experiences and background and therefore different perspectives, which may lead to difficulties in understanding each other. Knowledge about the important factors, that affect the mother-nurse encounter, can be used to strengthen the nurses' positive behaviours and facilitate understanding of how disappointed mothers have experienced their health care encounters.
Theee has been analyzed information of Federal statistics agency for the period from 2007 to 2011 about the distribution of children in health groups, child morbidity and disability in view of all Russian regions. Indices are juxtaposed together in the course of the use of an author's technique "percentile-profile" that gives an evident imagination of the place of the each region according to the each index in the general assembly of Russian regions, about the quality of information on both children's health, and dispensary work and availability of the medico-social care for children (in determination of disability). In the course of the cluster analysis there were selected leading tendencies in the sphere of children's health on Russian territory.