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Achieving the 'perfect handoff' in patient transfers: building teamwork and trust.

https://arctichealth.org/en/permalink/ahliterature122387
Source
J Nurs Manag. 2012 Jul;20(5):592-8
Publication Type
Article
Date
Jul-2012
Author
Diana Clarke
Kim Werestiuk
Andrea Schoffner
Judy Gerard
Katie Swan
Bobbi Jackson
Betty Steeves
Shelley Probizanski
Author Affiliation
University of Manitoba, Winnipeg, MB, Canada. diana_clarke@umanitoba.ca
Source
J Nurs Manag. 2012 Jul;20(5):592-8
Date
Jul-2012
Language
English
Publication Type
Article
Keywords
Checklist
Communication
Humans
Interview, Psychological
Manitoba
Models, organizational
Models, Psychological
Nurse's Role
Nursing Evaluation Research
Patient care team
Patient transfer
Program Development
Trust
Abstract
To use the philosophy and methodology of Appreciative Inquiry (AI) in the investigation of unit to unit transfers to determine aspects which are working well and should be incorporated into standard practice.
Handoffs can result in threats to patient safety and an atmosphere of distrust and blaming among staff can be engendered. As the majority of handoffs go well, an alternative is to build on successful handoffs.
The AI methodology was used to discover what was currently working well in unit to unit transfers. The data from semi-structured interviews that were conducted with staff, patients, and family informed structural process improvements.
Themes extracted from the interviews focused on the situational variables necessary for the perfect transfer, the mode and content of transfer-related communication, and important factors in communication with the patient and family.
This project was successful in demonstrating the usefulness of AI as both a quality improvement methodology and a strategy to build trust among key stakeholders.
Giving staff members the opportunity to contribute positively to process improvements and share their ideas for innovation has the potential to highlight expertise and everyday accomplishments enhancing morale and reducing conflict.
PubMed ID
22823214 View in PubMed
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Engaging undergraduate nursing students in research: the students' experience of a summer internship program pilot project.

https://arctichealth.org/en/permalink/ahliterature108707
Source
J Nurs Educ. 2013 Aug;52(8):466-9
Publication Type
Article
Date
Aug-2013
Author
Diane Cepanec
Diana Clarke
James Plohman
Judy Gerard
Author Affiliation
Manitoba Centre for Nursing and Health Research, University of Manitoba, Manitoba, Canada. Diane.Cepanec@umanitoba.ca
Source
J Nurs Educ. 2013 Aug;52(8):466-9
Date
Aug-2013
Language
English
Publication Type
Article
Keywords
Cooperative Behavior
Education, Nursing, Baccalaureate - organization & administration
Humans
Internship, Nonmedical - organization & administration
Manitoba
Mentors
Nursing Evaluation Research
Nursing Research - education
Pilot Projects
Abstract
Educators continue to struggle with ways to foster an interest in and a passion for nursing research among undergraduate students. The purpose of this article is to describe the introduction of undergraduate student internships at the Manitoba Centre for Nursing and Health Research, Faculty of Nursing, University of Manitoba, as an innovation in education that allowed students to be employed while engaging them in student learning, scientific inquiry, and scholarship through one-to-one faculty-student research mentorships. In this article, the key components of the summer internship program are described, along with five nursing students' experiences of their participation in the program.
PubMed ID
23855343 View in PubMed
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